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Our Privacy Policy — Built Around Your Account

When you open an account at pedang toto, your personal details and payment information stay protected under our privacy framework.

Data you controlTransparent storage practicesDirect support if you have questions
pedang toto Our Privacy Policy — Built Around Your Account
REACH US ANYTIME

Privacy Questions — Contact Us

Team online

Live Chat

Open the chat bubble in the bottom right of your lobby or account settings. Our team responds during support hours, typically 08:00 to 23:00 Jakarta time, seven days a week.

Email Support

Send privacy inquiries to our support inbox. We aim to reply within 24 hours with clarifications about our data practices or help you request account or data changes.

Account Settings

Visit your profile page after login to view, update or request export of your stored data. You can also initiate account closure requests directly from this menu.

HOW WE PROTECT YOU

Security, Retention and Your Rights

Data Encryption

All personal details and payment information are encrypted using industry-standard SSL protocols. Data travels securely between your device and our servers, whether you are on mobile or desktop.

Retention Timeline

We keep account data for the duration of your account plus seven years after closure for regulatory and dispute-resolution purposes. Payment records are archived separately per local law.

Cookie Practices

We use cookies to remember your login status, track your session preferences and analyse how you navigate the lobby. You can clear cookies in your browser settings without losing your account.

Third-Party Access

Payment processors (DANA, OVO, GoPay and QRIS handlers) receive only the data needed to verify and process your deposits and withdrawals. We do not share your gaming history with these partners.

Data Breach Response

If a breach occurs, we notify affected customers within 72 hours via email and through your account notification centre with details of what data was exposed and next steps.

Right to Access and Correction

You can request a full export of your personal data held by pedang toto at any time. Contact support to update incorrect information in your account profile or payment methods.

Your Common Privacy Questions

When you close your account, we deactivate your login and remove access to the lobby. Your personal and payment data remain archived for seven years per regulatory requirements. You can request full deletion after this period by contacting support in writing.

We send your DANA, OVO or GoPay details to the respective payment partner to verify ownership and prevent fraud. The partner confirms the transaction back to us; we do not store your full bank credentials, only a reference token for future transactions.

Yes. Go to your browser settings, locate the cookies section and disable all cookies or select specific sites to block. Disabling cookies may slow your login or remove your saved preferences, but your account remains secure and accessible.

Only you and pedang toto support staff (when you contact us) can view your gaming history and balance. Payment partners see deposit and withdrawal amounts only; they do not see which games you play or your slot activity.

Withdrawal records are kept for seven years from the date of each transaction for tax and dispute-resolution purposes. You can download your transaction history anytime from your account dashboard under the Statements section.

Change your password immediately via the account settings menu. Then contact our live chat or email support with details of the suspected breach. We will review your account activity, reset any linked payment methods and guide you through next steps within one business day.

Yes. Submit a data export request through live chat or email support with your account details. We will compile your information (name, email, phone, deposits, withdrawals, session logs) and send it as a downloadable file within 14 days.